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Legal Mentions
Website Owner
Company Name: CODE CREA – BLACKPEUF
Address: 425 ZA DU PUITS D’ORDET, 73190 CHALLES LES EAUX, France
Phone: 04 79 85 20 63
SIRET Number: [529 413 957 00026]
VAT Number: [FR64529413957]
Publication Director
DALLA NORA DAVID, Publication Director
Hosting Provider
HOSTINGER
Address: 1 Lordou Vironos Street, 6023 Larnaca, Cyprus
Intellectual Property
All content on the website www.blackpeuf.com, including texts, images, graphics, logos, and trademarks, is the property of CODE CREA – BLACKPEUF. Any reproduction, in whole or in part, is prohibited without the prior written consent of the company.
Personal Data Protection
In accordance with the French Data Protection Act (Law No. 78-17 of January 6, 1978), you have the right to access, modify, rectify, and delete your personal data. To exercise this right, please contact us at the email address above.
Cookies
The site uses cookies to enhance the user experience. You can refuse cookies by adjusting your browser settings. However, this may limit your access to certain features of the site.
Governing Law and Jurisdiction
These legal mentions are governed by French law. Any disputes relating to the use of the site or the services offered will be subject to the jurisdiction of the French courts.
General Terms and Conditions of Sale
These general terms and conditions of sale apply to all sales concluded on the BLACKPEUF website by the company CODE CREA – BLACKPEUF (hereinafter referred to as the “seller”) to a customer, whether an individual or a professional (hereinafter referred to as the “buyer”).
Article 1 - Principles
These general terms and conditions of sale govern the contractual relationships between the company BLACKPEUF and its customers, expressly canceling any clause or condition of purchase appearing on the buyer's documents.
The customer declares that they have read and accepted the general terms and conditions of sale prior to placing their order. The validation of the order therefore implies acceptance of the general terms and conditions of sale.
The seller reserves the right to modify its general terms and conditions from time to time. They will apply as soon as they are posted online.
Article 2 - The Order
The buyer has the option to place an order online for any product, subject to availability.
It is advisable to contact customer service at 04 79 85 20 63 or by email at contact@blackpeuf.com to check stock availability and receive their order as quickly as possible. If products are unavailable, the buyer will be informed by email of the delivery time.
It is also possible to request a quote by email for a custom product order.
To validate the order, the buyer must accept the present terms and conditions by clicking in the indicated place.
They must also choose the delivery address and method, and finally confirm the payment method.
Any order implies acceptance of the prices and descriptions of the products available for sale.
In certain cases, particularly in the event of non-payment, incorrect address, or other issues with the buyer's account, the seller reserves the right to block the buyer's order until the issue is resolved.
For any questions regarding the follow-up of an order, the buyer must call (Monday to Friday from 9 AM to 5 PM) or send an email to customer service (contact information provided above).
Article 3 - Prices
Our goods are invoiced at the prices in effect on the date of the order. The indicated prices are retail prices, and discounts are only granted upon confirmed written consultation.
The prices of our products are indicated in euros. They do not include delivery charges, which are billed separately and indicated before the order validation.
Prices include the applicable VAT on the day of the order, and any change in the applicable VAT rate will automatically affect the price of the products in the online store.
The products remain the property of the seller until full payment has been received.
Article 4 - Product Information and Liability
The products governed by these terms and conditions are those listed on the seller's website and indicated as sold and shipped by the seller.
The products are described and presented as accurately as possible. However, if errors or omissions occur in this presentation, the seller's liability cannot be engaged. You can email us before your order to obtain more information. The photographs are provided for illustrative purposes only. BLACKPEUF is only responsible for the content of the pages it publishes.
The products offered comply with current French legislation and applicable standards in France. The seller cannot be held liable in case of non-compliance with the legislation of the country to which the product is delivered (for example, in case of prohibition of a product...).
In the case of purchases for professional purposes, the seller shall not incur any liability for any indirect damages resulting from the present terms: loss of business, loss of profit, loss of opportunity, damage, or expenses that may arise from the purchase of the products.
The total or partial inability to use the products, especially due to equipment incompatibility, cannot give rise to any compensation or refund or implicate the seller’s liability.
Article 5 - Payment Method
This is an order with an obligation to pay, meaning that placing the order implies payment by the buyer.
To pay for their order, the buyer has, at their discretion, all the payment methods made available by the seller and listed on the seller's website. The buyer guarantees the seller that they have any necessary authorizations to use the payment method they have chosen at the time of order validation.
The processing of the order will only be effective after full payment of the order. Thus, in the case of payment by bank transfer or check, the order will only be prepared once the payment is received.
The seller reserves the right to refuse to deliver or honor an order from a buyer who has not fully or partially paid for a previous order or with whom a payment dispute is ongoing.
Article 6 - Proof of Transaction
The computerized records, kept in the seller's information systems under reasonable security conditions, will be considered proof of communications, orders, and payments made between the parties. The archiving of order forms and invoices is carried out on a reliable and durable medium that can be produced as proof.
Article 7 - Shipping Times and Product Availability
Except in cases of force majeure or during periods of closure of the online store that will be clearly announced on the homepage of the site, shipping times will, subject to product availability, be those indicated below. Shipping times start from the date the order is recorded as indicated in the confirmation email.
The times indicated on the website (3 to 10 business days) are generally observed times. In the event of items deliverable at different dates due to their availability, the delivery time may extend up to three weeks. The seller reserves the right to split deliveries. The shipping and handling fee will only be charged for a single shipment.
In case of non-compliance with the announced delivery date or time, the buyer must, before canceling the contract, instruct the seller to execute it within a reasonable additional timeframe. If the contract is not executed by the expiration of this new timeframe, the buyer may freely cancel the contract and will be fully refunded the amount of their order. The buyer must carry out these successive formalities by registered letter with acknowledgment of receipt.
If a product is out of stock, the buyer will be informed by email as soon as possible, and the shipping times will be communicated. Following this email, if the times do not suit the buyer, they will have one week to cancel their order and request a refund of the amounts paid or request a product exchange. This request may be made by email or by mail.
Exception: For any order of customized products (dimensions, graphics, or special quantities), cancellation of the order will not be possible.
In the case of payment by check, the order will only be processed upon receipt of the check. Consequently, the applicable times in this case are those on the day of receipt of the check and may therefore be modified compared to those mentioned on the day of order placement.
Delivery times are given for informational purposes only, and delays cannot in any case give rise to damages. Any case of force majeure (fire, strikes, accidents, bad weather, war, impossibility of supply) automatically suspends our delivery obligations and may release us if it is definitive.
Article 8 - Delivery Terms, Condition of Goods
The ordered products are delivered according to the terms and timeframe specified above. The seller cannot be held responsible for any consequences resulting from a delay in shipping.
Products are delivered to the address indicated by the buyer on the order form; the buyer must ensure its accuracy. Any package returned to the seller due to an incorrect or incomplete delivery address will be resent at the buyer's expense.
If the buyer is absent on the day of delivery, the carrier will leave a notice in the mailbox, allowing the buyer to collect the package at the indicated location and within the specified timeframe.
Our goods travel at the recipient's risk. We advise you to issue a reserve upon receipt of the package and to check the condition of the merchandise. In case of missing items or damage to the products upon arrival, the recipient must:
- Write on the carrier's receipt reserves specifying exactly the number of missing or damaged products, or the subject of the claim.
- Confirm these reserves to the carrier within three working days following delivery by registered letter, with a copy sent to our address (BLACKPEUF, 425 ZA DU PUITS D’ORDET, 73190 CHALLES LES EAUX), specifying the reference of your order (cf. Article 105 of the Commercial Code). After this 3-day period, no claims for missing or damaged items will be considered. We reserve the right to choose the carrier in case of delivery.
The buyer must verify the quantities and conformity of the products to the order at the time of receipt.
Article 9 - Returns
In the case of a delivery error or non-conformity of the products with the indications on the order form, the buyer must submit a complaint to the seller via email within three days of delivery. Any claim made after this period will be rejected.
No product returns will be accepted without our prior agreement (issuance of a return slip).
After the return slip has been issued, the buyer must return the package in its original packaging, including the completed return slip indicating the reason for refusal, the order number, and their choice among the following:
- Shipment of a new delivery conforming to the order;
- Exchange of the product for another similar item;
- Cancellation of the order (with a refund of the amounts paid excluding return fees).
Exception: Damaged, dirty, or incomplete products will not be accepted for return. Any customized item cannot be returned.
Article 10 - Withdrawal
The buyer has a period of 14 days from the day after the date of delivery of their order, in accordance with the right of withdrawal, to return any item that does not suit them and request a refund of the incurred costs without penalty, except for return shipping costs which remain the responsibility of the buyer.
Any customized item cannot be subject to a withdrawal, as specified by law.
The refund will occur upon receipt and after verification of the condition of the returned items within a period of 10 business days.
Returns must be made in their original and complete condition (packaging, accessories, instructions, etc.) allowing for their resale in new condition, and accompanied by the withdrawal form. Damaged, dirty, or incomplete products will not be accepted.
Article 11 - Intellectual Property
The content of the website remains the property of the seller, the sole holder of intellectual property rights on this content. Buyers agree not to use this content; any total or partial reproduction of this content is strictly prohibited and may constitute an infringement.
Article 12 - Data Protection and Privacy
The personal data provided by the buyer are necessary for processing their order and issuing invoices. BLACKPEUF commits to not disclosing to third parties the information you communicate to us. This information is confidential. It will only be used for processing your order and for strengthening and personalizing communication and product offerings to BLACKPEUF customers, notably through BLACKPEUF newsletters to which you will have subscribed.
In accordance with the Data Protection Act of January 6, 1978, you have the right to access, rectify, and oppose the personal data concerning you. To do so, simply request it online or by mail by providing your name, surname, address, and if possible, your customer reference:
BLACKPEUF
425 ZA DU PUITS D’ORDET,
73190 CHALLES LES EAUX
Access to data is reserved exclusively for designated individuals or third parties who hold special and temporary authorization (such as the tax authorities).
Article 13 - Security
Our site is equipped with a security system: we have adopted SSL encryption, and we have also strengthened all encryption and scrambling processes to protect all sensitive data related to payment methods as effectively as possible. For secure data management, BLACKPEUF does not have access to its customers' banking data when making a payment by credit card on the site, as this information is stored and secured on the Payplug server, in the Payplug payment solution.
Article 14 - Resolutory Clause
Failure to comply with any of the above provisions or non-payment of any sums due by the buyer on the due date will allow the seller to unilaterally terminate the sale by simple notice sent by registered letter, to reclaim the goods in stock, and to refuse to deliver any other goods.
Article 15 - Jurisdiction
Any dispute relating to the execution or interpretation of these general terms and conditions will be exclusively subject to the jurisdiction of the Commercial Court of Chambéry.
Article 16 - Applicable Law – Disputes
This contract is governed by French law. The language of this contract is French. In the event of a dispute with professionals and/or merchants, the courts of Chambéry (France) will have jurisdiction. In case of dispute, only French courts will be competent.
Annex: Withdrawal Form
To the attention of ............................................... [the professional inserts their name, geographic address, and, if available, their fax number and email address]:
I/we () hereby notify you of my/our () withdrawal from the contract concerning the sale of the good ()/for the provision of services () detailed below:
Ordered on ()/received on () :
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only in case of notification of this form on paper):
Date:
(*) Strike out the unnecessary mention.